NewHealth
NewHealth is a patient satisfaction platform that delivers real-time quality scoring on providers, facilities and insurance. Plan sponsors, TPAs, and brokers have access to the platform.
Transcription:
What is NewHealth?
NewHealth is the first patient satisfaction platform built specifically for group health insurance plans. Our goal is to give the plan sponsor, broker, and TPA realtime insight into the patient experience within their health plan. We engage with the patient via text and email after every medical claim and request feedback on the healthcare experience. Questions that we ask include: how satisfied are you with the doctor's communication, with the nursing staff, hospital cleanliness, the follow-up plan, wait times and much more? We also ask questions about how the insurance performed throughout the appointment, specifically for access to care, billing, provider requesting cash upfront, benefits and much more. All of this data is aggregated into a dashboard that is made available to the plan sponsor, broker, and TPA. Examples of actionable data include: what doctors are receiving high and low ratings, but specifically for what? What hospitals are receiving high and low ratings, but specifically for what? At what providers and facilities is the insurance working well, but maybe more importantly, at what providers and facilities are patients experiencing difficulties?
How is NewHealth different?
NewHealth is different because we're the first patient satisfaction platform built specifically for group health plans. How many clients have canceled coverage because of the health plans underperforming patient and member experience? And how many sales have been lost because of the concern over future disruption of patient and member experience surrounding a new solution? So give your clients and prospects transparency around member and patient experience and you will retain and sell more business.
Who is a good fit for NewHealth?
Benefit Professionals... Do you want to stay a step ahead of the competition?
Click here to subscribe for FREE and we will send you NEW 3x3x3 Challenges directly to your inbox every week!
Transcription:
What is NewHealth?
NewHealth is the first patient satisfaction platform built specifically for group health insurance plans. Our goal is to give the plan sponsor, broker, and TPA realtime insight into the patient experience within their health plan. We engage with the patient via text and email after every medical claim and request feedback on the healthcare experience. Questions that we ask include: how satisfied are you with the doctor's communication, with the nursing staff, hospital cleanliness, the follow-up plan, wait times and much more? We also ask questions about how the insurance performed throughout the appointment, specifically for access to care, billing, provider requesting cash upfront, benefits and much more. All of this data is aggregated into a dashboard that is made available to the plan sponsor, broker, and TPA. Examples of actionable data include: what doctors are receiving high and low ratings, but specifically for what? What hospitals are receiving high and low ratings, but specifically for what? At what providers and facilities is the insurance working well, but maybe more importantly, at what providers and facilities are patients experiencing difficulties?
How is NewHealth different?
NewHealth is different because we're the first patient satisfaction platform built specifically for group health plans. How many clients have canceled coverage because of the health plans underperforming patient and member experience? And how many sales have been lost because of the concern over future disruption of patient and member experience surrounding a new solution? So give your clients and prospects transparency around member and patient experience and you will retain and sell more business.
Who is a good fit for NewHealth?
Benefit Professionals... Do you want to stay a step ahead of the competition?
Click here to subscribe for FREE and we will send you NEW 3x3x3 Challenges directly to your inbox every week!