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MSEAP

Friday, February 18, 2022

As a national provider of white-glove EAP services, our relationship-driven model provides a dedicated client solutions specialist to increase use.

What is MSEAP?

MSEAP is Mazzitti & Sullivan EAP Services. We are a provider for employee assistance programs in the United States, Mexico, and Canada. Those services include life coaching and counseling, HR support, and leadership development. We also include critical incident stress management. Some of our advanced HR services include job benchmarking, talent insights, emotional quotient assessments, customized presentations, and trainings, as well as weekend workshops and leadership academies.

How is MSEAP different?

We are not a checkbox EAP program. So those that are typically embedded in a life insurance policy, that is not who we are. We are known nationwide as a white-glove provider of the service. And what that means is, you're going to engage a live person 24/7, 365. Every single group is going to be given a dedicated client solution specialist. That one person is all about building the business relationship, understanding the needs of the group so that they can provide a solution, more times than not, with what's already a part of that existing plan. Our no-commission structure means that we are passionate about our client's success, and that means driving utilization so the employees and their households use the service. When you get to call us, you're always gonna get that live person. Doesn't matter what time of the day, doesn't matter what season of the year. We can be boots on the ground if you have a critical incident stress management scenario, and typically within one business day, we can be there to support you and your employee's transition back to normalcy. We are built to be your business partner.

Who is a good fit for MSEAP?

Who is a great fit? Anyone who's looking for an EAP that will accept us is engaging with your management team as well as your employees. We want you to use the service. So as long as you're in the United States, Mexico and Canada, reach out to us. We are there for you. We are built to be that partnership, so if you're looking for that partner, not just a checkbox, we will help you drive better engagement and better utilization with an EAP plan.